COVID-19 Update

Updated: 11 October 2021

Roadmap for easing covid-19 restrictions

Please ensure you have read, understand and abide by the current roadmap provided by NSW Government.


During this time of COVID 19, Pacific Palms Holidays standard cancellation policy remains applicable to all bookings and will not be exempt due to COVID 19 related circumstances.  Bookings during a pandemic are no longer unforeseen or unexpected.

As per our Terms and Conditions, our cancellations policy is: 

any booking cancelled within 60 days of arrival will NOT receive a refund.

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